Transit GO

There have been two components of the pilot being spearheaded by Laketran, Lake County’s public transit system. In the first phase, Laketran worked directly with Lincoln Electric to provide a van service from underserved areas in the county to its manufacturing jobs that are hard to reach by existing routes. The transit agency then expanded the pilot to launch a transportation benefits program called Transit GO, which provides participating employers located along an industrial boulevard in the county the ability to offer fare-free benefits to their employees. In just a few months’ time, more than 100 employers signed on to the program.

The Details

Launched in December 2020, Transit GO is a transit benefit program for Lake County employers to provide free transportation to employees using Laketran. Laketran originally launched the program with the intent to provide free fares on local in-county fixed routes, due to lower cost of operation and available capacity. In April 2021, Laketran expanded the transportation options for the program to include Dial-a-Ride, its door-to-door demand responsive service that serves the entire county and is open to any Lake County resident regardless of age or disability status.

New employers and employees are enrolling every month. As of June 15, 2021, the program has 107 participating businesses. From those businesses, 113 employees are using local route bus service and 52 are using Dial-a-Ride. On average, employees who use local routes to get to work are saving $70/month in transportation costs. Employees using Dial-a-Ride are saving up to $400/month. These are significant cost savings when considering the average hourly wage of participating employees is roughly $12 an hour. 

Early Learnings

The Transit GO program has provided Laketran an opportunity to learn more about the unmet transit needs in its community while building a stronger relationship with Lake County employers. For instance, Laketran has learned that earlier morning and later evening service would be beneficial for many workers, as well as increased service along certain routes. 

Prize Money Awarded



  • Lake County

“Transit needs to be responsive to the needs of the community. Being flexible and creative has allowed us to create partnerships to help solve the challenge of getting people to work.”

Ben Capelle,